Hi gillian smith,
Welcome to Microsoft Q&A forum. I'm happy to help.
Please give me more information so I can better understand your issue.
- Where are you trying to comment?
- Which browser are you using while the issue occurs?
- Have you tried clearing your browser's cache and cookies yet?
- Does the issue persist if you try another browser?
- Does it respond any notice or error message?
With enough information, I will be able to assist you better.
Thank you for your time.