Tag: 657rx Code: 2148073494

Lalka Andreeva 0 Reputation points
2026-01-26T12:14:20.0166667+00:00

i cant use another teams acc , how can i fix it? I`ve been using the computer for work then my daughter was using it for scool. Now i can use only my acc

Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Switch between accounts
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Alvise Cervellati 6,535 Reputation points Independent Advisor
    2026-01-26T12:49:19.1566667+00:00

    Hi Lalka, Welcome in Community

    Please attempt the troubleshooting guide below to see if the issue resolves, log out of all Office applications and ensure every Office program is completely closed.

    Open File Explorer, navigate to the path below, and delete all files and folders contained within it: %localappdata%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

    then proceed with the second steps:

    Clear stored credentials

    Press Win + S and type Credential Manager

    Open Windows Credentials

    Remove any entries related to MicrosoftOffice or MicrosoftAccount

    Restart your PC and try signing in again

    let me know

    Elvis

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.