How to fix aksfridge.sys: can't load driver in this device

Mirco Pari @ Lucchi [UT] 20 Reputation points
2026-01-26T09:06:33.78+00:00

After installa e program, i receive this error:

impossible to load driver in this device

Driver:aksfridge.sys

I try to resolve by install new driver from Sentinel_LDK_external_license_manager, inside the folder c:\windows\system32\driver. But nothing change.

I need help to resolve

Regards

Mirco

Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers

3 answers

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  1. Brian Huynh 3,735 Reputation points Microsoft External Staff Moderator
    2026-01-29T02:05:58.78+00:00

    Hello Mirco Pari @ Lucchi [UT],

    Since your hardware is working fine, this error indicates that an older, unnecessary version of the driver is trying to load and is being blocked by Windows Security.

    Here are the steps to resolve:

    Step 1: Check Core Isolation

    1. Go to Start > Settings > Privacy & security > Windows Security.
    2. Click on Device security > Core isolation details.
    3. If Memory integrity is On, try toggling it Off temporarily and restart your computer.

    Step 2: Uninstall the Legacy Service

    1. Open Command Prompt and select Run as administrator.
    2. Type the following command and press Enter: sc delete aksfridge
    3. Restart your computer.

    Step 3: Reinstallation

    1. Go to Control Panel > Programs and Features.
    2. Uninstall "Sentinel Runtime" or "Sentinel LDK" if listed.
    3. Reinstall the application that triggered this error.

    I am happy to follow up if the error persists.

    If it helps you get more insight into the issue, please kindly click Accept Answer so other users can find this solution.

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  2. Mirco Pari @ Lucchi [UT] 20 Reputation points
    2026-01-26T09:42:34.13+00:00

    1- in the device manager I don't have error message. the hardware is correct recognited, and it's work fine.

    Point 2/3/4/5-i need help for this activities

    6-windows is up to date

    Every boot i see the message error, but the hardware works fine, and windows does not crash. I asck to me if is enough to select "do not display this error massega again", or try to resolve, but i think is difficult to do it..

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  3. AI answer

    2026-01-26T09:06:43.8466667+00:00

    To resolve the issue with the aksfridge.sys driver not loading, you can follow these steps:

    1. Check Device Manager: Open Device Manager and check the status of the device associated with aksfridge.sys. If there is an error message, it may indicate that the driver is corrupted or missing.
    2. Reinstall the Driver: Since you have already attempted to install a new driver from the Sentinel_LDK_external_license_manager, ensure that you are using the correct version of the driver that is compatible with your version of Windows. You may want to uninstall the current driver first and then reinstall it.
    3. Check for Dependencies: Ensure that any dependencies required by aksfridge.sys are also installed and properly configured. Sometimes, a driver may fail to load if it relies on another component that is missing.
    4. Review System Logs: Use the Code Integrity diagnostic system log events to diagnose the problem further. This can provide insights into why the driver is failing to load.
    5. Driver Signing: Verify that the driver is correctly signed. If the kernel-mode code signing policy is blocking the driver, you may need to adjust your system settings or obtain a properly signed driver.
    6. Windows Updates: Ensure that your Windows installation is up to date, as updates may include fixes for driver-related issues.

    If these steps do not resolve the issue, consider reaching out to the software vendor for further support or checking their documentation for additional troubleshooting steps.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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