Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi!
It appears to be a phishing scam. If you do not have a Microsoft Account associated with the email address, then it is a scam. Microsoft cannot renew or charge a subscription without an account tied to the email address. That alone is a major warning sign.
Please do not call the phone number, Reply to the email, click any link, or download any attachments.
Please refer to this link; https://support.microsoft.com/en-us/windows/protect-yourself-from-phishing-0c7ea947-ba98-3bd9-7184-430e1f860a44