Share via

my login email is saved as a minor and i am not a minor.

Marcia Mogale 0 Reputation points
2026-01-21T09:46:06.32+00:00

my login email is saved as a minor and i am not a minor.

Microsoft 365 and Office | Microsoft Family Safety | For home | MacOS
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 882.3K Reputation points Independent Advisor
    2026-01-21T14:10:40.2333333+00:00

    Try using the steps provided on this link to check the date of birth on your Microsoft account and if it is incorrect, change the date of birth,using the process in the 'I am an adult, but Microsoft thinks I'm a child' section.

    https://support.microsoft.com/en-us/account-billing/how-to-change-a-birth-date-on-a-microsoft-account-837badbc-999e-54d2-2617-d19206b9540a

    Was this answer helpful?

    0 comments

  2. AI answer

    2026-01-21T09:46:15.5933333+00:00

    If your login email is saved as a minor and you are not a minor, you may need to update your account settings to reflect your correct age status. In Microsoft systems, the age classification is typically determined by the information you provided during the sign-up process or subsequent updates.

    To resolve this issue, you can follow these steps:

    1. Check Your Account Information: Log into your account and check the profile or account settings to see if you can update your age or date of birth.
    2. Contact Support: If you are unable to change this information yourself, consider reaching out to Microsoft support for assistance. They can help you verify your age and update your account accordingly.
    3. Review Consent Requirements: If your account is marked as a minor, it may affect your access to certain features or applications. Ensure that you understand the implications of being classified as a minor in the system.

    Make sure to provide any necessary documentation if required by support to verify your age.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.