Window update code KB5074109 has caused

Eva Kwon 0 Reputation points
2026-01-21T01:19:18.81+00:00

I'm a payroll processing company who use remote application but since window updates automatically, the app has been closing right after I log in. The payroll software company advised me to uninstall the update and I'd been doing every single day and had to restart my computer. Finally last a few days, it didn't let me uninstall the update code KB5074109 and also I've been trying to contact customer service but it's impossible. Horrible!!!!! Please help!

Windows for business | Windows Client for IT Pros | User experience | Authentication with Azure Virtual Desktop

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  1. ychakarov 15 Reputation points
    2026-01-22T09:24:11.4+00:00

    Hello,

    There is an out of band update that fixes this bug.

    For Windows 11 23H2- https://www.catalog.update.microsoft.com/Search.aspx?q=KB5077797%20

    For Windows 11 24H2 and 25H2-- https://www.catalog.update.microsoft.com/Search.aspx?q=KB5077744%20

    After you download it you can install it with cmd or powershell:

    wusa.exe "C:\Path\To\windows11.0-kb5077797-x64.msu" /quiet /norestart

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  2. lei king 20 Reputation points
    2026-01-21T06:46:17.78+00:00

    Hi Eva,

    Please download KB5077744 and install via PowerShell to fix this it

    DISM /Online /Add-Package /PackagePath:xxx(your kb download patch)

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB5077744

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  3. Eva Kwon 0 Reputation points
    2026-01-21T01:36:39.9666667+00:00

    I got error code: 0x800f0905. what should i do now?

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  4. AI answer

    2026-01-21T01:19:24.69+00:00

    To address the issue with the Windows update KB5074109 causing your payroll application to close, you can try the following steps:

    1. Safe Mode: Boot your computer in Safe Mode. This can sometimes allow you to uninstall problematic updates without interference from other software.
    2. Uninstall Update: Go to the Control Panel, select "Programs and Features," then click on "View installed updates." Look for KB5074109 and attempt to uninstall it from there.
    3. Use Command Line: If the standard method doesn’t work, you can try using the Command Prompt to uninstall the update. Open Command Prompt as an administrator and use the following command: 
         wusa /uninstall /kb:5074109
    4. System Restore: If you have a restore point set before the update was installed, you can perform a system restore to revert your system back to that point.
    5. Contact Support: Since you mentioned difficulty reaching customer service, consider checking their website for alternative support methods, such as forums or community support.

    If these steps do not resolve the issue, you may need to consider reaching out to Microsoft Support directly for further assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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