necesitamos desitalar la actualizacion KB5074109

Camilo Martin 0 Reputation points
2026-01-19T20:50:48.28+00:00

Buen día.

 

Comparto el enlace en el que se describe el fallo que estamos presentando:

 

https://support.microsoft.com/en-us/office/classic-outlook-pop-account-profiles-hang-and-freeze-after-windows-11-update-to-kb5074109-590fe356-ecc2-49f4-b9e3-bd39fafa58f6.

 

Solicito que este caso sea escalado con urgencia al equipo de Microsoft Windows para su revisión y corrección, ya que está generando múltiples fallos.

               

Adicionalmente, comparto un segundo enlace en el que se evidencia la cantidad de usuarios afectados, con el fin de que este incidente sea tratado con prioridad:

 

Outlook Classic not opening properly or recording sent mails after 2026-01 Security Update (KB5074109) (26200.7623) - Microsoft Q&A

 

Necesitamos una solución alternativa para los equipos en los que no es posible desinstalar la actualización KB5074109, debido a que el propio Windows impide revertirla. Esto agrava el impacto y dificulta la mitigación temporal del problema.

 

Agradezco su pronta gestión.

 

Atentamente,

Windows for business | Windows Client for IT Pros | User experience | Accessibility
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  1. Camilo Martin 0 Reputation points
    2026-01-19T20:53:51.3666667+00:00

    No me da la opción de hacer eso. Cuando entro a ese apartado, la actualización no aparece, y cuando reviso el historial, ya figura instalada la actualización KB5074109.

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  2. AI answer

    2026-01-19T20:50:56.6+00:00

    To uninstall the KB5074109 update, you can follow these general steps:

    1. Open Settings: Go to the Start menu and click on the Settings gear icon.
    2. Navigate to Update & Security: Click on "Update & Security".
    3. View Update History: Select "View update history".
    4. Uninstall Updates: Click on "Uninstall updates" at the top of the page.
    5. Select the Update: In the list of installed updates, find KB5074109, select it, and click on "Uninstall".

    If you encounter issues where Windows does not allow you to uninstall the update, it may be necessary to look for alternative solutions or workarounds. Some users have reported that uninstalling the update resolved issues with Outlook Classic, as mentioned in the context provided.

    If you cannot uninstall the update, consider checking for any out-of-band updates or patches that may address the issues caused by KB5074109. You can also reach out to Microsoft support for further assistance.

    References:

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