: Microsoft traffic profile configured but not working

adm lunafo 0 Reputation points
2026-01-16T14:01:20.4666667+00:00

Problem: Microsoft traffic profile configured but not working

Details:

  • We have EMS E3 licenses with Entra ID P1 ✅
  • Microsoft traffic profile is Enabled ✅
  • All users assigned ✅
  • Client installed and authenticated ✅
  • BUT: Magic-IP not received for Entra/M365
  • Dashboard shows "0 devices with client installed" despite client being active
  • Feature not visible in Licensed Features list

Request: Please activate "Microsoft Entra Internet Access for Microsoft Services"

feature for our tenant to enable Microsoft 365 traffic forwarding.

Microsoft Security | Microsoft Entra | Microsoft Entra Internet Access
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