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Microsoft 365 and Office | Install, redeem, activate | For business | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Dear Johnny Blaze ,
Thank you for reaching out to the Q&A forum.
Since you selected the Office for Android tag, I just want to confirm that Android does not support the Classic version of Outlook, the Classic Outlook experience is only available on Windows desktop.
If you are using a Windows PC, you can download Outlook (Classic) from the official Microsoft website here: Install or reinstall classic Outlook on a Windows PC
You may also try opening the New Outlook desktop app and recheck the top-right corner of the screen to see if there is any button to switch back. If not, click Help > Go to Classic Outlook to see if the option appears there.
If for some reason you still don't see a toggle in the New Outlook for Windows, please refer to this official Microsoft troubleshooting article for further guidance: Toggle out of the new Outlook for Windows
One possible reason reported by users that may prevent the switch-back process is a faulty Gmail calendar or sync issue, so please double‑check that as well. Additionally, in some managed environments, an organizational policy may prevent switching back to Classic Outlook. If you suspect this, please check with your Microsoft 365 admin to confirm whether any policy or configuration is blocking the rollback.
Hope this information is helpful. Please try these suggestions and feel free to provide feedback if you need further assistance.
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