A Microsoft file hosting and synchronization service.
Hi Daisy Grove,
I haven't received any updates since your message. Has everything been resolved yet?
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the video is in mp4 format that matches the criteria but when I click to watch or share it says the upload file contains no playable data
A Microsoft file hosting and synchronization service.
Hi Daisy Grove,
I haven't received any updates since your message. Has everything been resolved yet?
Hi Daisy Grove,
Thank you for reaching out to Microsoft Q&A Forum. I know how frustrating it is when a video uploads to OneDrive but won’t play, even though it’s in MP4 format. This usually happens when iMovie exports the file using a format that OneDrive’s online player can’t read, even though the file itself is valid.
Here are some more detailed steps you can try to fix the issue:
1. Re‑export the video from iMovie with compatible settings
iMovie sometimes exports MP4 files using codecs that OneDrive can’t preview. Re‑exporting with specific settings usually solves it. In iMovie, go to: File > Share > File, then set:
2. Check the file on your Mac before uploading
Open the exported file in QuickTime Player.
3. Upload the file again to OneDrive
Sometimes the upload can become incomplete. Try:
4. Try downloading the file from OneDrive
Even if OneDrive can’t preview the video online, you should still be able to:
5. Check OneDrive’s file size limits
If the video is very large, OneDrive may struggle to generate a preview.
Files over several GB often won’t preview online but they can still be stored and downloaded normally
6. Convert the video to a more compatible format (optional)
If re‑exporting doesn’t help, you can convert the file using a free tool. Choose:
Hopefully my response gives you some useful direction toward fixing this. If you try these steps and still can’t view the video, feel free to let me know what happens and I can help you look at the next options.
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AI answer
If you're encountering an issue where your uploaded MP4 video in OneDrive says it contains no playable data, it may be due to a few reasons:
If the issue persists after trying these steps, consider converting the video to a different format or codec that is known to work well with OneDrive and then re-uploading it.