After logging in, there is only an image, but no sound.

Mike Yang 0 Reputation points
2026-01-09T03:34:17.6533333+00:00

确定不需要音频或视频吗?如果你改变了主意,请选择地址栏边上的照相机图标,然后始终允许。

没有找到计算机音频设备,但是电脑测试过音响是可以正常播放的。

并且浏览器上方无可调整按钮。目前Teams进入后只有图像没有声音。e2b3c403afe6c83f31b1c5591ad7a06a

304100a9d896eb676f48a177eaa27277

Microsoft Teams | Microsoft Teams Free | Teams Insider Program
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  1. Francisco Montilla 30,710 Reputation points Independent Advisor
    2026-01-09T07:06:55.1233333+00:00

    Hello,

    It looks like the browser joined the Teams meeting with audio blocked or with No audio selected on the pre-join screen.

    Close the meeting tab. Open the meeting link again. When the pre-join page appears, click the lock or camera icon next to the address bar. Set Microphone to Allow. Set Camera to Allow. If you see Sound or Automatic sound permission, set it to Allow or Automatic. Close that small permissions panel.

    Back on the pre-join page, dismiss the banner that says Continue without enabling audio or video. Make sure Computer audio is selected. Click the small gear icon on the pre-join screen. In Speaker, pick the speakers you normally use on Windows. Use the Test button if it is available to confirm you hear the test tone. Leave Microphone on the correct device as well. Finally click Join now.

    If this works, great. If not, tell me which browser you are using and whether the gear icon shows any speakers in the list so I can give you the next step.

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  2. Ruwim.B 6,900 Reputation points Volunteer Moderator
    2026-01-12T07:09:48.8333333+00:00

    You were trying to install Teams on an older Windows 10 computer with Windows version 10.0.18362.

    Teams is not supported on this old Windows version. Teams requires now Windows 10 version 10.0.19041 or higher.

    https://learn.microsoft.com/en-us/microsoftteams/teams-client-system-requirements

    You should be able to run Teams for Web version in a browser.

    https://teams.live.com/v2/

    However, even in a browser there might be limitations if an older browser version is used. The latest Edge or Chrome browsers cannot be installed on this old Windows system.

    My personal experience is that it is best to use the latest Firefox browser.

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