How to connect

To log into your Microsoft Teams account using the Authenticator app, follow these steps:

1. Open Microsoft Teams: Launch the Microsoft Teams app on your device.
2. Enter your username: Input your email address or username associated with your Microsoft account.
3. Select Sign In: After entering your username, click on the sign-in button.
4. Use the Authenticator app: If your organization uses multi-factor authentication (MFA), you may be prompted to verify your identity using the Microsoft Authenticator app.
5. Check for notifications or codes: Open the Authenticator app on your phone. You should either receive a notification to approve the sign-in or see a verification code.
6. Enter the code: If you receive a code, enter it in the Teams app to complete the sign-in process.

If the two-digit codes are not working, consider the following troubleshooting steps:

• Ensure that you are entering the correct code generated by the Authenticator app.
• Check if the time on your phone is synchronized correctly, as the codes are time-sensitive.
• If you continue to experience issues, you may want to try using an alternative sign-in method, such as SMS or a phone call, if available.

For more detailed guidance on setting up and troubleshooting the Authenticator app, you can refer to the relevant Microsoft documentation.

References:

• SMS sign in
• Enable passwordless sign-in with Authenticator
• Troubleshooting phone options