While working on power BI I get a message power bi desktop and power bi service work better together. Sign in to enhance your collaboration. How to solve this so that this pop up does not show

Surender kaul 0 Reputation points
2025-12-27T09:56:50.8966667+00:00

While working on power BI I get a MSG that power bi Desktop and power bi service work better together. Sign in to enhance your collaboration and access organizational content. But while trying to log in it does not allow to log in. Please giide

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  1. Tamara-Hu 17,955 Reputation points Microsoft External Staff Moderator
    2025-12-27T11:18:15.47+00:00

    Hello @Surender kaul, 

    Good day! Thank you for posting your valuable question on the Microsoft Q&A forum. 

    To help us provide the most accurate and effective solution for your sign-in issue, could you share a bit more detail about your setup? 

    • Which version of Power BI are you using (Latest version from Microsoft Store or MSI installer, web version,...)? 
    • What exact error message do you see when the sign-in fails (For example: Invalid credentials, Sign-in blocked by admin, Something went wrong, etc.) ?
    • Can you successfully sign in to Power BI Service via the web at https://app.powerbi.com? 
    • Have you been able to sign in successfully before, or is this your first attempt? 
    • As you submit the tag in Education, can you confirm if you're signing in with a work or school account linked to your organization’s domain, or a personal Microsoft account? 

    This additional context will help us understand your environment and the steps already taken so we can tailor the guidance to resolve the issue effectively. 

    I apologize if I could not jump straight to a solution. I want to avoid suggesting anything that might be inaccurate or unhelpful. Once we have the details above, we’ll be able to assist you more effectively and guide you toward the right resolution. 

    Looking forward to your response so we can get this sorted out for you together.

    If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. AI answer

    2025-12-27T09:57:00.17+00:00

    To resolve the issue where you receive a message prompting you to sign in to enhance collaboration between Power BI Desktop and Power BI Service, you can try the following steps:

    1. Check Your Internet Connection: Ensure that you have a stable internet connection, as this is required for signing in.
    2. Enable Tracing: If you encounter issues while trying to sign in, enabling tracing in Power BI Desktop can help collect diagnostic information. You can enable tracing by going to File > Options and settings > Options and selecting Diagnostics. Check the box next to Enable tracing. Restart Power BI Desktop after enabling this option.
    3. Contact Your Administrator: If you are unable to log in, there may be issues related to proxy authentication or non-HTTPS URL redirects. Contact your administrator to ensure that your network settings allow access to the necessary Power BI domains and that they are configured correctly.
    4. Registry Settings: If your organization uses a proxy server, your administrator may need to create a registry entry to allow the use of default system credentials for web proxy authentication. This can be done by creating a registry entry called UseDefaultCredentialsForProxy with a value of 1.
    5. Allowlist Domains: Ensure that the necessary domains are added to the allowlist on your proxy authentication server. This includes domains like app.powerbi.com, api.powerbi.com, and others as specified by your organization's IT policies.

    By following these steps, you should be able to address the sign-in issue and potentially stop the pop-up message from appearing.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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