Hey @Automated Agent !
It looks like you're running into a problem with your Azure Virtual Machine being locked out due to too many sign-in attempts or a password change.
- You can initially wait for about 30-40 minutes and then retry to login.
see: https://learn.microsoft.com/en-us/entra/identity/domain-services/troubleshoot-account-lockout#what-is-an-account-lockout If that also doesn't help, you can try using below steps:
Steps to Resolve the Lockout:
- Backup Your OS Disk: Before making significant changes, it’s a good idea to create a snapshot of your OS disk for recovery purposes.
- Reset the Password:
- If you're unable to sign in due to a password issue, you can reset the password for your virtual machine. This can be done via the Azure portal:
- Navigate to your VM in the Azure portal.
- Under the Help section, select Reset password.
- Choose the Reset password option and enter the username for which you are resetting the password.
- If you're unable to sign in due to a password issue, you can reset the password for your virtual machine. This can be done via the Azure portal:
- Use Serial Console:
- If you're still facing issues, you can access your VM using the Azure Serial Console:
- Go to the VM in the Azure portal.
- Under Support + troubleshooting, select Serial console.
- From here, you can run commands to adjust settings or diagnose issues related to your login.
- If you're still facing issues, you can access your VM using the Azure Serial Console:
- Inspect Network Security Groups (NSG):
- Ensure that your NSG rules allow traffic on the RDP port (TCP port 3389). If the rules are too restrictive, you won't be able to connect.
- Audit Access and Security:
- If you're encountering issues due to potential brute force attacks, consider using features like Just-In-Time access or Azure Bastion for enhanced security.
Reference Links:
- Reset local Windows password for Azure VM offline
- Use the Azure Serial Console
- Azure Bastion service
- Just-In-Time access
- Network Security Groups Overview
I hope this helps you regain access to your VM! If you have any further questions or need more assistance, feel free to ask!