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Raising technical Ticket on Azure with developer tier

Kritika Jain 0 Reputation points
2025-12-19T07:02:19.6833333+00:00

if I move from developer tier to basic tier in API Management services then will I get the option to raise ticket for techincal support if there is some downtime

Azure API Management
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
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  1. Q&A Assist
    2025-12-19T07:02:35.12+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    When you move from the Developer tier to the Basic tier in Azure API Management, you will have access to technical support, including the ability to raise support tickets. The Basic tier is designed for development and testing scenarios and is supported with a Service Level Agreement (SLA), which typically includes support options for issues like downtime.

    However, it's important to note that if you are scaling from or to the Developer tier, there will be downtime during that transition. Once you are on the Basic tier, you should be able to raise technical support tickets as needed.

    References:

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