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Azure API Management Service Goes Down

Kritika Jain 0 Reputation points
2025-12-19T06:56:22.4366667+00:00

Azure API Management goes down due to automatic upgrade on 16th December 2025, and downtime was for 45 minutes,

Azure API Management
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
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  1. Q&A Assist
    2025-12-19T06:56:31.48+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Azure API Management instances can experience downtime during certain operations, such as scaling from or to the Developer tier. However, the context provided does not mention any automatic upgrades causing downtime specifically on December 16, 2025. It is important to note that changes to the API Management service's infrastructure can take 15 minutes or longer to complete, but instances in the Developer tier may experience downtime during this process. For other tiers, the service continues to operate without interruption during infrastructure changes.

    If you are concerned about potential downtime during upgrades or scaling, it is advisable to monitor the service and plan accordingly.

    References:

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  2. Kritika Jain 0 Reputation points
    2025-12-19T06:57:56.6733333+00:00

    with developer tier I am not able to raise technical ticket in azure, if I change my tier tier to basic then will I be able to raise technical ticket for such issues

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  3. Siddhesh Desai 815 Reputation points Microsoft External Staff Moderator
    2025-12-23T15:06:40.5933333+00:00

    Hi @Kritika Jain

    Thank you for reaching out to Microsoft Q&A

    It looks like a Transient issue on the APIM on 16th December 2025 which took an automatic upgrade. I also see one outage internally caused on 13th December 2025 which is now resolved.

    Please do let me know if you're still not able to access the APIM Service.

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