Azure Front Door Profile Stuck in "Deleting" State for 2 Days

Problem Description

I have an Azure Front Door profile that has been stuck in the "Deleting" state since December 12, 2025. All attempts to delete the resource fail with an InternalError, and the Activity Log shows the operation completed with a "Failed" provisioning state.

Resource Details

• Front Door Profile Name: PII
• Resource Group: PII
• Subscription ID: PII
• Resource ID: PII

Problem Timeline

• **Initial deletion attempt:**PII
• Initiated by: PII
• Current status: Stuck in "Deleting" state
• Duration: Approximately 5 days (since Dec 12)

Activity Log Details

• Resource: PII
• Operation Name: delete
• **Time Stamp:**PII
• Event Initiated By: PII
• Error Code: ResourceOperationFailure
• Error Message: "The resource operation completed with terminal provisioning state 'Failed'."

Attempted Solutions

I have attempted to delete this resource multiple times using:

1. Azure Portal

Manual deletion attempts (failed)

2. Azure CLI

Command executed:

$ az afd profile delete -n PII-cdn -g PII -o table

CLI Error Output:

(InternalError) Sorry, it looks like there was an error on our end. Please contact Support if you keep having this problem.
Code: InternalError
Message: Sorry, it looks like there was an error on our end. Please contact Support if you keep having this problem.

3. Multiple Retry Attempts

Multiple retry attempts over the past 5 days - all with the same InternalError result

Current State

• The Front Door profile remains stuck in "Deleting" status for 5 days
• The Activity Log shows the deletion operation reached a terminal "Failed" state
• Cannot perform any operations on the resource
• Cannot delete the resource group due to this stuck resource
• All retry attempts fail with the same InternalError message
• The CLI error message explicitly directs me to contact Support

Impact

• Unable to manage or remove the resource for 5 days
• Cannot recreate resources with the same name
• Resource group deletion is blocked
• Continued billing for a non-functional resource
• Business operations may be affected

Request

The deletion operation has reached a terminal "Failed" provisioning state according to the Activity Log, and all subsequent attempts fail with InternalError. The error message explicitly suggests contacting Support, and the ResourceOperationFailure indicates this is an issue on the Azure platform side that requires your intervention.

How can I delete it? The resource still billing.

Important Note

I attempted to open a support ticket through the Azure Portal's standard support interface, but the platform only shows automated solutions and troubleshooting articles that do not apply to this specific problem. The suggested solutions do not work for a resource stuck in a failed deletion state with InternalError. This is why I am reaching out through this channel to get direct assistance from the support team.