Dear Peter Barclay,
I completely understand your frustration—many people feel the Focus feature in Outlook and Windows makes things harder instead of easier. The key point is that there are actually two different Focus features, which is why the setting you tried didn’t work:
- Outlook Focused Inbox splits mail into Focused and Other.
Windows Focus sessions are tied to the Clock app and notifications.
To turn off Focused Inbox in Outlook:
On desktop: go to the View tab and uncheck Show Focused Inbox.
On Outlook.com: open Settings → Focused Inbox and switch it off.
For Windows Focus sessions, open the Clock app → Settings and disable Focus sessions, or simply ignore it—it won’t affect your mail or calendar.
As for shortcuts and calendar sync, you can pin tools like Wi-Fi or Snipping Tool to your taskbar for quick access, and add your Outlook account to the Windows Calendar app for better integration.
I would say you could turn off Focused Inbox in Outlook, disable or ignore Focus sessions in Windows, and customize your taskbar to bring back the shortcuts you miss. Once done, you’ll have everything visible again without the system filtering things for you.
Warm regards,
Quinnie Quoc,