How to fix api-ms-win-shcore-scaling-l1-1-1-.dll

Lino Di Guglielmo 0 Reputation points
2025-12-01T07:24:27.0166667+00:00

I am trying to install the latest version of trendmicro and I get an error message

trendmicro

How do I go about fixing this problems and possibly getting the missing dll file?

Windows for home | Other | Apps
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Sumit D - IA 150.6K Reputation points Independent Advisor
    2025-12-01T12:57:00.88+00:00

    Hi,

    I see you are running Windows 7? I am sorry that most modern applications do not support Windows 7 due to changes in the APIs and file formats.

    I have researched as well, and see that the shcore Scaling API is not supported in Windows 7, hence the issue.

    I hope you find this information useful. If you have any more questions, don't hesitate to reach out. Otherwise, please take a moment to accept the answer. Wishing you good luck!

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.