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Visual Studio 2026 Installer Stuck at "Downloading: 0B of 0B" on Windows 11 After Extensive Troubleshooting

Luis Alberto Hernandez Muñoz 20 Reputation points
2025-11-29T08:23:56.24+00:00

I am attempting to install the Visual Studio 2026 Community Edition on Windows 11 but the bootstrapper consistently hangs at "Downloading: 0B of 0B". No data transfer occurs.

I have performed extensive troubleshooting, ruling out most common causes. The issue persists even after all known fixes are applied. I have attached the vslogs.zip file generated by the Collect.exe tool.

Here is a summary of the troubleshooting I have already completed:

System and Security Checks (All passed or implemented):

Ran installer as Administrator.

Verified that core Windows 11 system files are healthy via DISM /Online /Cleanup-Image /RestoreHealth and sfc /scannow. Both commands completed successfully with no integrity violations detected.

Confirmed that the Windows Defender Firewall and Real-time protection were temporarily disabled during attempts (though Defender kept trying to turn itself back on).

Performed a Clean Boot of Windows to eliminate third-party software conflicts. The issue persisted during the clean boot state.

Network and Connectivity Checks:

Reset the entire network stack using the Windows "Network Reset" feature.

Switched DNS settings to manual Google Public DNS (8.8.8.8, etc.) and configured DNS over HTTPS (DoH) templates for both IPv4 and IPv6 to bypass ISP filtering.

Edited the Windows hosts file to manually force an IP address for download.visualstudio.microsoft.com.

Crucially: I switched entirely to a mobile hotspot network (different ISP and hardware). The exact same "0B of 0B" failure occurred, confirming the issue is specific to my PC's configuration, not my home modem/ISP.

Verified that TLS 1.2 and 1.3 are enabled in Internet Options (inetcpl.cpl).

Installation Attempts:

Cleared the %ProgramData%\Microsoft\VisualStudio\Packages and Installer folders.

Used the command line to attempt an offline installation layout (--layout) which also stalled at 0B.

Current Status:

The issue seems related to a specific internal Windows policy or certificate check that is failing locally on my PC despite all standard fixes. I have generated logs as requested.

I have uploaded the vslogs.zip file to my OneDrive. Here is the link:

vslogs.zip

Please review the logs and advise on next steps. Thank you.

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.


Answer accepted by question author

Michael Le (WICLOUD CORPORATION) 11,325 Reputation points Microsoft External Staff Moderator
2025-12-01T10:34:40.3433333+00:00

Hello @Luis Alberto Hernandez Muñoz ,

From the logs you provided, it looks like the bootstrapper can't fetch or can't validate the channel manifest rather than a basic network block.

User's image

Usually, the easiest way to resolve this is to create an offline layout on a healthy machine and move it to the target machine. The offline layout will contain all the necessary files and certificates needed for installation.

If you have access to another machine with a working internet connection, you can create an offline layout by following these steps:

  • On a healthy machine, download the Visual Studio bootstrapper for the edition you want to install.
  • Open a command prompt and navigate to the directory where the bootstrapper is located.
  • Run the following command to create an offline layout:
    
        VisualStudioSetup.exe --layout c:\localVSlayout --lang en-US
    
    
  • Once the layout is created, copy the entire folder to the target machine.

On the target machine, make sure to:

  • Install the certificate included in the layout into Local Machine -> Trusted Root Certification Authorities.
  • Just to make sure, manually download and install the Microsoft PCA 2024 certificate and install it into Local Machine -> Trusted Root Certification Authorities.
  • Open a command prompt as Administrator and navigate to the offline layout folder.
  • Run the installer from the layout with --noWeb:
    
        vs_setup.exe --noWeb
    
    

If this does not resolve the issue, the last resort would be to perform a clean installation of Windows. Or you can reach out to Microsoft Support for further assistance.

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2 additional answers

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  1. RIVA Adrien (EXT) 0 Reputation points
    2026-02-13T10:07:41.1966667+00:00

    Hi everyone, I also get an issue with offline installation.

    I already download the layout and store it on a server.

    I have to make the installation of many PC so I don't download the layout on every machines but I set the path of the layout to my remote server like it : \MyRemoteServer\VS26Layout\vs_professional.exe --channelUri "\MyRemoteServer\VS26Layout\channelManifest.json" --noWeb --force --removeOos true --downloadThenInstall --noUpdateInstaller --includeRecommended --includeOptional

    But I have many issue .

    First, the channel isn't found, the log said that the path isn't correct . I thnik the installer exe isn't able or allowed to go on remote server.

    So , to get further , I copy the channel en catalog json on the local machine, but when I start the installation, It still failed cause the installater cannot get the file of the layout from my remote server.

    So can you tell me honestly if using a remote server to stock the layout is possible ?

    I do it because I don't want to copy the layout ( 70 Go ... ) on every machines ...

    Thank you !

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  2. AI answer

    2025-11-29T08:24:05.89+00:00

    It seems you've already performed extensive troubleshooting for the issue with the Visual Studio 2026 Installer hanging at "Downloading: 0B of 0B". Here are some additional steps you might consider:

    1. Check for Known Issues: Sometimes, specific versions of Visual Studio have known issues. Check the Known Issues of Visual Studio 2026 to see if your problem is documented.
    2. Repair Visual Studio Installer: If you haven't already, try repairing the Visual Studio Installer itself. This can resolve issues related to corrupted installer files.
    3. Delete Installer Folder: As a last resort, delete the Visual Studio Installer folder located at C:\Program Files (x86)\Microsoft Visual Studio\Installer and then rerun the installation bootstrapper. This action reinstalls the Visual Studio Installer files.
    4. Contact Support: If the issue persists, consider using the installation chat support option for personalized assistance. They can help you analyze the logs you generated with the Collect.exe tool.
    5. Review Logs: Since you've generated logs, ensure that you review them for any specific error messages or warnings that might indicate what is going wrong during the installation process.

    These steps should help you further diagnose or resolve the installation issue. If you find specific errors in the logs, those can provide more targeted troubleshooting steps.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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