How do i change the email address of the person i wish to chat with in tesams web

Question

How do i change the email address of the person i wish to chat with in tesams web

heather Watson 0

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2 answers

Your answer

Answer 1

To change the email address of a person you wish to chat with in Microsoft Teams, you need to update their email address in the Microsoft 365 admin center. Here are the steps you can follow:

Admin Access: Ensure you have the necessary permissions as a user administrator.
Go to Active Users: In the admin center, navigate to Users > Active users.
Select the User: Click on the name of the user whose email address you want to change.
Manage Username and Email: On the Account tab, select Manage username and email.
Edit Email Address: In the provided field, type the first part of the new email address and select the appropriate domain if necessary.
Save Changes: After making the changes, select Done to save.

Please note that changes may take some time to propagate, and it is recommended to inform the user about their new email address for communication purposes.

Answer 2

Thanks for sharing the details, heather! If you entered the wrong email when searching or starting a chat, Teams does not save contacts locally the way Messenger or Viber does. So you cannot edit an email. Instead, you must start a new chat with the correct email.

Open Teams Web → https://teams.microsoft.com
On the left side, click Chat
At the top, click New Chat (icon with a pencil)
In the To: field, type the correct email address
Select the correct user from the dropdown
Start the chat

If you chatted with the wrong email, the old chat will still appear, but you can:

Right-click the chat
Choose Hide or Delete (if available)

See if this helps. If you need further assistance just let me know.

Best regards,

Kimberly