Additional contact-related features and issues within Microsoft Teams Free
Thanks for sharing the details, heather! If you entered the wrong email when searching or starting a chat, Teams does not save contacts locally the way Messenger or Viber does. So you cannot edit an email. Instead, you must start a new chat with the correct email.
- Open Teams Web → https://teams.microsoft.com
- On the left side, click Chat
- At the top, click New Chat (icon with a pencil)
- In the To: field, type the correct email address
- Select the correct user from the dropdown
- Start the chat
If you chatted with the wrong email, the old chat will still appear, but you can:
- Right-click the chat
- Choose Hide or Delete (if available)
See if this helps. If you need further assistance just let me know.
Best regards,
Kimberly