No Subcritption Entry on the Free Account on Azure

If you are seeing a blank entry for subscriptions after creating a free Azure account, it could be due to a few reasons:

1. Account Activation: Ensure that your Azure account has been fully activated. Sometimes, there might be a delay in the account setup process.
2. Free Trial Limitations: If you have previously had an Azure subscription, you may not be eligible for another free trial, which could affect your ability to create a subscription.
3. Directory Issues: Check if you are in the correct Azure directory. You might need to switch directories if you have access to multiple directories.
4. Global Subscription Filter: Sometimes, the global subscription filter in the Azure portal might be set to a different scope. Make sure it is set to show all subscriptions.

If you continue to experience issues, consider reaching out to Azure support for further assistance.

References:

• No subscriptions found sign in error for Azure portal
• Troubleshoot issues when you sign up for a new account in the Azure portal

Hi L,

Thanks for posting your question in Microsoft Q&A forum

Are you getting any error like subscription not found? if yes,

This problem occurs if you selected at the wrong directory, or if your account doesn't have sufficient permissions.

To fix this issue:

• Verify that the correct Azure directory is selected by selecting your account at the top-right corner.
• If the correct Azure directory is selected, but you still receive the error message, have your account added as an Owner.

Refer document: https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/no-subscriptions-found

And also, sometimes occurs due to Free Trial Limitations, account activation issues

• Check Subscription Status: Sign in to the Azure portal and go to Cost Management + Billing > Products + Services > All billing subscriptions. Make sure that your subscription related to the Azure free account is active.
• Sometimes, the Microsoft Entra ID Free subscription is rolled out in phases, and it may not appear in your account immediately. This could mean that it’s still in the process of being activated.
• If you have signed up and missed the free trial period, or if your subscription got disabled due to inactivity, consider checking your eligibility for upgrading your Azure free account directly from the portal.
• Ensure you haven’t exceeded the free service limits or encountered an issue with any configurations in your Azure resources that may require an upgraded subscription to activate further capabilities, like creating a virtual machine.
• Sign out and sign back in to refresh portal data and clear cache, use incoginate mode
• If nothing seems to rectify the situation, it might be best to create a support request via Azure portal, create a support request.

I hope the provided answer is helpful, do let me know if you have any further questions on this Please accept as Yes if the answer is helpful so that it can help others in the community.