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Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
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Hello Wally Christensen,
Thank you for using our Microsoft Advertising Learn Q&A Platform!
I appreciate you for bringing this matter to our attention regarding the safety of advertisements on MSN.com, specifically the knife sharpener advertisement that redirected you to a site containing a virus. This is indeed a serious concern.
While I am unable to confirm whether advertiser links are routinely verified by 'Powers that be', please be assured that Microsoft Advertising maintains strict standards and takes malware-related issues very seriously. Any advertisement deemed low-quality or infringing may violate Microsoft Advertising Policies or applicable laws. Such violations include, but are not limited to, the following:
- Malvertising: Advertising practices with malicious intent designed to harm or defraud users.
- Disallowed Content: Landing page content, products, or services that are prohibited under advertising guidelines.
- Relevancy Concerns: Instances where an advertiser associates' keywords with landing pages or ad copy lacking logical relevance (e.g., a query for “Facebook” resulting in an ad for golf supplies).
Thus, we encourage you to report the said advertisement in through this form link: Report a Concern. You will receive the results from our Internal Review Team within 3 to 5 days.
Our support teams are pleased to engage in more in-depth discussions about your account through phone, chat, or email to offer review assistance, please see our support page to reach out!
I trust that the details shared here will partially address your inquiry. Should you have any further questions, feel free to contact our support. Additionally, I’ve sent you a private message requesting additional information. Please don’t hesitate to reply if you require further assistance.
Kind regards,
Marvin | Microsoft Advertising Support Specialist | 800-518-5689