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RADHAKRISHNAN VADIVEL 0 Reputation points
2025-11-21T08:02:55.55+00:00

Why do not detect my data on the school verification

Azure | Azure ISV (Independent Software Vendor)
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  1. Q&A Assist
    2025-11-21T08:03:09.0433333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your data is not being detected during the school verification process, it could be due to several reasons:

    1. Incorrect File Format: Ensure that the files you are uploading are formatted correctly. If you receive a message indicating that one or more files don't match the expected format, you will need to correct these issues before proceeding.
    2. Missing Optional Files: If you see a message stating that one or more optional files cannot be found, verify whether you are expecting this message. You may need to navigate back and reselect the files.
    3. Data Validation Issues: After uploading, SDS performs a quick data validation. If there are issues with your data, the system will flag them. You can review the flagged items to identify what needs to be corrected.
    4. Sync Status: Check the status of the sync run on the Home dashboard. If there are issues with your data, it will inform you that problems were found, and you should investigate the sync health.

    By addressing these areas, you should be able to resolve the detection issues with your data during the school verification process.

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