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Hi All,
I'm hoping someone can help me solve this issue. because it is driving me mad. the last 2 weeks, we have implemented Intune and enrolled most devices in the company, I am having an issue where my account(Global Administrator) is somehow locking down the computer after a few hours or days.
I can open the Microsoft apps. but they flash then close, they all do it including: adding a local account, Microsoft store, Microsoft security centre. At first, I thought I may have been a policy that I was a part of but have looked all policies and I am on the same as everyone else. noone else is having issues. my OneDrive is stuck on signing it.
I have tried all the fixes I could find on the internet, I couldn't find anything on the same issue that I'm experiencing. nothing works. only a reset of the whole computer. but then after a day or even just a few hours it will lose authentication and none of the Microsoft apps will open again. very frustrating as I need to have access to emails and teams as an admin, I have been using my account in the online portal and everything works okay.
I checked event viewer and see that I am getting a massive number of errors to do with DCOM about authentication.
I did accidently delete the device out of Intune once while testing before we deployed it to everyone without using the "wipe" function. I am thinking this may have something to do with it.
I can't even make short clips to show how the apps are opening then closing as it using windows media player.
Please for anyone thinking that this is a simple fix believe me it is not, I have tried all troubleshooting options. checked and disabled all Intune policies, I have tried resetting MFA I have tried fully reinstalling Windows and I will be putting a test account on this computer to see if it does it for that account also. or if it is just my account, I currently have my account on another computer and seems to be working okay for now. so definitely something with the actual device losing authentication after a while and it locks it down or something not sure.... nothing works.
Hope someone has had a similar experience and can shed some light on the issues I'm facing.
Are you using Global Admin previleges to use Windows?
Is Windows cloud-only or Hybrid?
First which comes to my mind, try to investigate sign-in logs in Entra, do you see any errors there for current user and device?
Hi Pavel,
it is cloud only.
I get different errors everyday.
Todays is this:
When I diagnose it comes up with no solution. same as every time I check in the sign in logs.
I still wonder, what do you mean by *"I am having an issue where my account(Global Administrator) is somehow locking down the computer after a few hours or days."
*If you are using Windows with GA privileges, stop that immediately!
Event viewer logs you are showing have nothing to do with the problem, but you are on the right track - event viewer is the first place to look for reason of this behavior. Also, make sure our policies are not in conflict in Intune (Do I understand correctly that you are Intune admin as well).
yes, I am a global admin of the company. I use a work station with LAPS not full admin rights without password and username entered. but it would seem it is not my account it is the device...
I put a test account on the device yesterday and now today it is having the same issues,
Teams cant authenticate, Outlook stuck on trying to connect. and cant open any Microsoft programs, like security center, MS store, cant even add Bluetooth devices.
This user has no policies assigned to it, the device is locking down Windows somehow to not allow me to use any Microsoft software it seems.
This happends will all devices? Windows 11 PRO or EN? Drivers and Updates are up to date? @Dean Thompson
It is on a single device, Still happening, everything is up to date on a win 11 pro, i think it may have something to do with a windows security update. will check back in a few days and let you know.
For single device, just wipe it and re-install. Probably the error is somewhere in Event Viewer, but you need to know how to find it.