Admin Access

If you have lost admin permission for your Microsoft 365 for Business account, you can try to recover access by following these steps:

1. Confirm that you're using the correct account: Go to the admin portal and try signing in with any previously used email account.
2. Submit a support request: If you can't regain access, submit a support request through the Microsoft 365 support page. You may need to verify your identity and ownership of the organization through official business documentation, domain ownership, or nonprofit registration data.
3. Contact your IT partner: If a Microsoft partner created or manages your tenant, reach out directly to their support team for recovery assistance.

These steps should help you regain administrative control over your Microsoft 365 account.

References:

• Tenant access recovery
• Get support for Microsoft 365 for business
• Overview of the Microsoft 365 admin center
• Restore a user in the Microsoft 365 admin center