yearly charge

You may be receiving a yearly charge of $107.36 for a subscription to Microsoft 365 or a similar service. This charge could be due to the renewal of your subscription, which typically occurs annually. If you wish to cancel this subscription, the steps depend on the type of billing account you have.

If you have an MCA billing account, you can only receive a prorated credit or refund if you cancel within seven days after the start or renewal of your subscription. If more than seven days have passed, you can turn off recurring billing to prevent further charges, but you will retain access to your services until the end of the subscription term.

If you have an MOSA billing account, you can receive a prorated credit or refund if you cancel after starting or renewing your subscription.

To proceed with cancellation, you can visit the Microsoft 365 admin center and follow the appropriate steps based on your billing account type.

References:

• Cancel your subscription in the Microsoft 365 admin center
• Understand your invoice for your Microsoft MOSA billing account

Hi Robert Sweeney,

I completely understand your concern, especially if you weren’t expecting a renewal.

Here’s what you can do to confirm and cancel the charge:

Visit the Microsoft Services & Subscriptions page at account.microsoft.com/services and sign in with the email you used for the purchase.

Under “Active Subscriptions,” check if you see a plan with that amount listed — for example, “Microsoft 365 Family” or “Microsoft 365 Personal.”

Click Manage → Cancel Subscription to stop future renewals. If the charge was made recently, you can also request a refund directly from that page.

If you have multiple Microsoft accounts (work, personal, school), try checking each one, as subscriptions are tied to the specific account used for purchase.

If you confirm it’s not your subscription or can’t find the charge under any account, please visit support.microsoft.com/billing and provide the order number (found in your email receipt), the billing team will investigate and assist further.

If this guidance helps resolve the issue, please click “Accept Answer” so others with similar concerns can benefit too 😊.

Jason.