Dear Mike Di Perno
Microsoft Fax and Scan (version 11) does not include a T.38 driver or native support for the T.38 fax-over-IP protocol. The application relies on a traditional fax modem connected to a standard phone line (analog or digital) to send and receive faxes. If your environment requires IP-based faxing, you would need to use a third-party fax solution or a gateway device that supports T.38 to bridge between your network and the Fax and Scan application.
Alternatively, you may want to explore Microsoft 365’s cloud-based options or other integrated fax services that align better with modern VoIP infrastructures. I’d be happy to share some recommendations if you’re interested.
I hope this clarifies things! Please hit “Accept answer” if you find this helpful 😊so that it could be spread further to those in need too