Snipping Tool three dots not responding

Question

Snipping Tool three dots not responding

LH 0

Hi, I would believe Snipping Tool should be categorized under something like Windows Apps or Inbox Apps but I'm unable to find so please bear with me if this is "misrouted".

The issue is just as the title says that nothing happens after clicking on the three dots on the top right.
(Launch Snipping Tool > + New > Take a screenshot > Click ... on the top right and nothing happens)

Actions that I have attempted are

Re-launch the software
Repair and reset the software
Reinstall the software

but the issue remains.
Please help.

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4 answers

Your answer

Answer 1

Jason Nguyen Tran 24,545 Independent Advisor

Hi LH,

Anything eles I can help you with? Has this solution fixed your problem, or would you like me to keep assisting?

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Answer 2

Jason Nguyen Tran 24,545 Independent Advisor

Hi LH,

Please let me know if the issue is now resolved or if you’d like me to assist further; if this helped, please click “Accept Answer” so others can find it useful too. Thank you 😊.

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Answer 3

Hi LH,

From your description, it sounds like the Snipping Tool’s overflow (three-dot) menu isn’t invoking properly, which could be tied to a UI component glitch or a dependency issue introduced by an update.

First, try launching Snipping Tool in Safe Mode (press Shift + Restart > Troubleshoot > Advanced Options > Startup Settings) and check if the menu responds there. If it does, that means a third-party app or background overlay (like screen recorders, GPU utilities, or window managers) may be interfering with the UI layer.

Another good step is to reset the Snipping Tool data store manually - navigate to %LocalAppData%\Packages\Microsoft.ScreenSketch_8wekyb3d8bbwe\LocalState and delete any cache or settings files there, then restart the app. This can often restore missing or broken UI bindings.

If that doesn’t help, open PowerShell (Admin) and run:

Get-AppxPackage *Microsoft.ScreenSketch* | Reset-AppxPackage

This forces a deeper refresh than the standard “Repair” option in Settings.

Lastly, make sure you’re running the latest Windows Feature Experience Pack, since parts of the Snipping Tool interface rely on it. You can check this under Settings > System > About.

If this helps to clarify the root cause, please click “Accept Answer” so others facing the same issue can find it easily too 😊.

Jason.

Answer 4

It seems you are experiencing an issue with the Snipping Tool where the three dots (menu) are unresponsive. Since you've already tried relaunching, repairing, resetting, and reinstalling the software without success, you may want to consider the following additional troubleshooting steps:

Check for Windows Updates: Ensure that your Windows operating system is up to date, as updates can fix bugs and improve app performance.
Run the App Troubleshooter: Use the built-in troubleshooter for Windows apps to detect and fix issues automatically. You can find this in Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Store Apps.
Create a New User Profile: Sometimes user profiles can become corrupted. Creating a new user profile can help determine if the issue is profile-specific.
Check Permissions: Ensure that the Snipping Tool has the necessary permissions to run correctly. You may need to check the app's permissions in the Windows settings.
Use Alternative Snipping Tools: If the issue persists, consider using alternative screenshot tools available in Windows or third-party applications until the Snipping Tool issue is resolved.

If none of these steps work, you may want to look for specific error messages or logs that could provide more insight into the problem.

References:

Snip & Sketch