How to Fix When the Internal Camera on Windows 11 Is Not Recognized

If your internal camera on Windows 11 is not recognized, here are some troubleshooting steps you can follow:

1. Check Camera Settings: Ensure that the camera is enabled in the camera settings page. You can access this by searching for Settings in Windows, then navigating to Bluetooth & devices > Cameras. This page will show you any connected cameras and their status.
2. Device Manager: If the camera driver is not visible in Device Manager, it may be due to a driver issue. Try the following:
   • Right-click on the Start button and select Device Manager.
   • Look for any category related to imaging devices. If you see your camera listed but it is grayed out, right-click it and select Enable.
   • If it is not listed, try clicking on View in the Device Manager menu and select Show hidden devices.
3. Reinstall the Driver: If the camera driver is still not appearing:
   • In Device Manager, right-click on the camera (if it appears) and select Uninstall device. Restart your computer to see if Windows automatically reinstalls the driver.
   • If it does not reinstall, you may need to visit the manufacturer's website to download the latest driver for your camera.
4. Privacy Settings: Ensure that your privacy settings allow apps to access the camera. Go to Settings > Privacy & security > Camera and make sure that access is enabled for the apps you want to use with the camera.
5. Windows Updates: Make sure your Windows 11 is up to date. Sometimes, updates include important fixes for hardware issues. Go to Settings > Windows Update and check for updates.
6. Check for Conflicts: If you have other camera software installed, it might conflict with the internal camera. Try disabling or uninstalling other camera applications.

If after trying these steps your camera is still not recognized, it may be a hardware issue, and you might need to consult with a technician.

References:

• Camera settings page
• Resolved issues in Windows 11, version 24H2

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