When you create a new tenant in Microsoft Entra ID, the account used to create the tenant is automatically assigned the Global Administrator role. However, if you are using a personal Microsoft account (like a Gmail account), it may be treated as a guest account within the tenant. This can restrict your ability to perform certain administrative tasks, such as creating new members in Entra ID.
To resolve this issue, you may need to create a new Azure account with a new tenant using a work or school account rather than a personal account. This will ensure that you have the necessary permissions to manage users and groups within the tenant.
If you want to manage users effectively, consider signing up for an Azure account and creating a new tenant, which will assign you the appropriate roles and permissions needed for administration.
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