To address the issue of an employee not appearing on the SW Power BI productivity report, you should check the following:
- Data Quality: Ensure that the employee's data is complete and of high quality. Low-quality or missing organizational data can affect the metrics and may result in the employee not showing up in the report.
- Active Status: Confirm that the employee is marked as active in your organizational data. The report typically filters out inactive employees.
- Batch Job Timing: The data in Power BI reports is refreshed every four hours based on the schedule of the Deploy measurement batch job. If the employee's data was recently updated, it may not yet be reflected in the report. You can manually trigger the batch job to refresh the analytics workspaces.
- Filters: Check if there are any filters applied in the report that might exclude the employee from the view. Ensure that the filters are set correctly to include all relevant employees.
If these steps do not resolve the issue, consider reaching out to your domain administrator or support for further assistance.