Hi Jose Cordero
Thank you for reaching out to the Microsoft Q&A forum regarding the issue with accessing the shared task folder from Outlook.
I’d like to share some information based on my research that the task folder sharing from an Exchange Server account is not supported when the recipient is using a personal Microsoft account or Outlook 365 Home.
Share task folders with others - Microsoft Support
I also tried using Microsoft To Do to share with a personal Outlook, but it still couldn't open and I realized that this sharing function can only be applied to accounts within the same tenant (internal).
If possible, I would truly appreciate it if you could submit feedback directly through Outlook via Help > Feedback, this helps the product team prioritize improvements based on real user experience. Thank you again for your patience and for helping us better understand this scenario.
I sincerely hope this information helps clarify your situation. Please don’t hesitate to reply via comments section if you have any further questions.
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