Unable to Create SQL Server – “Your subscription does not have access to create a server in the selected region”

DM IT 15 Reputation points
2025-11-06T07:30:05.7366667+00:00

Hi,

I’m trying to deploy an Azure SQL Server in the Azure portal, but I’m receiving the following error message:

Your subscription does not have access to create a server in the selected region. For the latest information about region availability for your subscription, go to aka.ms/sqlcapacity. Please try another region or create a support ticket to request access.

My subscription type: Microsoft Azure Sponsorship Region attempted: Southeast Asia

I’ve tried multiple regions, but the same error appears. I’ve also verified that SQL Database is available in those regions according to the capacity link provided. https://azure.microsoft.com/en-us/pricing/offers/azure-credit-offers/

is it’s possible to request region access or if I need to use specific regions only? If there’s a workaround to deploy the SQL Server under this subscription type?

Thank you in advance for your help.

Best regards,

Karma

Azure SQL Database
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2 answers

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  1. Manoj Kumar Boyini 610 Reputation points Microsoft External Staff Moderator
    2025-11-06T08:24:56.8733333+00:00

    Hi DM IT,

    Thank you for reaching out to Microsoft QA.
    We found that the issue is not with your setup but with how the system handles your Azure Sponsorship subscription in the Southeast Asia region.

    When the SQL Server creation starts, Azure tries to create some background network components such as a public IP address. In this case, the network part returned a different configuration than what the SQL service expects in this region under a sponsorship plan. Because of that mismatch, the SQL Server creation stopped before it could even begin.

    This usually happens when the selected region or the subscription offer does not support that resource tier.

    To fix this, please try the following:

    • Create the SQL Server in another supported region such as East US, West US 2, or North Europe. These regions work fine for Azure Sponsorship plans.

    The SQL provider setup for your subscription is already registered correctly, so no further action is needed there.

    Please let us know if you have any questions and concerns

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  2. DM IT 15 Reputation points
    2025-11-11T07:50:44.04+00:00

    Hi Manoj,

    Here’s an update for today.

    We have successfully created the database. It’s a bit strange because I tried the usual steps again, but this time I changed the server location to SEA instead of East US, and it worked—the OK button appeared, and the system allowed us to proceed with the database creation. Do you know why this happened?

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