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Hi @Bryce Gerber
Thank you for reaching out to Microsoft Learn Q&A!
Regarding the error message “Error: Couldn't determine the IP address for server because DNS didn't return any information”, I found a related article suggesting that you ensure the option “Register this connection's addresses in DNS” (including both IPv4 and IPv6) is selected on the network adapter.
Reference: Exchange restarts with Stop Error - Exchange | Microsoft Learn
After confirming this setting, please run the following commands:
-
ipconfig /flushdns(clears the DNS cache) -
ipconfig /registerdns(forces an update of the DNS records)
Once completed, restart the Microsoft Exchange Replication Service to fully apply the changes:
Restart-Service MSExchangeRepl
Regarding the issue of repeatedly being asked for a password, could you please provide more details? Is this happening in the Outlook desktop app or another application?
If it is the Outlook desktop app, you can try the following steps:
- Create a new Outlook profile
- Delete stored Windows credentials associated with the affected account via the Credential Manager.
If it is not Outlook desktop, could you share a screenshot of the password prompt? This will help us better understand the situation and provide more accurate guidance.
Before sharing, kindly ensure that any personal or sensitive information (such as your email address, organization domain name, etc.) is removed to protect your privacy and to ensure your reply remains valid.
I sincerely hope this information helps clarify your situation and supports you in resolving the issue. Please don’t hesitate to reply if you have any updates.
Thank you for your understanding.
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