I am a 80 yearold man. My wife is in rehab & I am no longer in need of 365. I may still try to set up a website but I am not spending any unnecessary funds. cost of rehab is prohibative. Restricted by Medicaid now. 1/3 of my income goes to rehab costs.

Dear Perry D Lipham,

Good news is that you may be eligible for a refund if your Microsoft 365 subscription was recently purchased and meets the refund criteria. Please read carefully and see whether your condition meets the criteria or not:

• The subscription was purchased directly from Microsoft (not a third-party retailer).
• The request is made within 30 days of the initial purchase or renewal.

-The subscription hasn’t been used extensively (e.g., no significant OneDrive usage or Office app installations).

To check eligibility and request a refund:

Visit the Microsoft refund portal.

Sign in with the Microsoft account used to purchase the subscription.

Follow the guided steps to cancel and request a refund.

If you’re unable to access the account or the refund tool, you can contact Microsoft Support directly:

• Go to https://support.microsoft.com/contactus
• Select Billing & subscriptions > Microsoft 365 > Refunds and cancellations

Even if a refund isn’t granted, you can cancel the subscription to avoid any future billing:

• Go to https://account.microsoft.com/services
• Sign in and select Manage > Cancel subscription

This will stop automatic renewals and ensure no further charges are applied.

I hope you satisfy with the answer and can finally get your refund back. If everything is fine, please "accept the answer" so that other people sharing the same issue of yours could benefit too. Thank you, have a nice day :)

Vivian

Perry D Lipham,

How are you? How was your problem with the refund? Write me if you're still in need. I'm happy to help :)

Vivian

Good morning Perry D Lipham,

Just want to know how it is going with your issue? Should you need more information, feel free to leave a message. Happy to help :)

Vivian