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Got an email saying ImageGen resource is throttled but couldn't get more details on the problem

John Zhang 0 Reputation points
2025-10-27T21:10:06.0766667+00:00

Hi I just received an email saying my image generation resource is throttled, for the Model Name ImageGen. I don't know which model is actually causing the issue or what issue is it causing. I couldn't find my details on the issue other than the email I got. Could you share some details on this error or did I receive this message in error? Thank you.

Tracking ID YM0N-NRG

Incident ID 703256494

Azure AI Content Safety
Azure AI Content Safety
An Azure service that enables users to identify content that is potentially offensive, risky, or otherwise undesirable. Previously known as Azure Content Moderator.

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  1. SRILAKSHMI C 10,640 Reputation points Microsoft External Staff Moderator
    2025-10-28T03:09:01.11+00:00

    Hi John Zhang,

    Welcome to Microsoft Q&A and thank you for reaching out.

    It appears that an automated abuse monitoring ticket was generated due to detected activity related to image generation. This is why you received a notification email without any prior intimation the system automatically created the ICM as part of Microsoft’s standard safety and compliance process.

    Please note that these alerts can also be triggered by unintentional or accidental image generation attempts. Please be mindful while using the image generation feature, as Microsoft’s monitoring system automatically flags and reports such activities, even if they occur accidentally.

    Thank you for your understanding and cooperation as we maintain a safe and compliant environment for all users.

    Thank you!

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