I am an intune admin and global admin but I am unable to view the system applications

Even though you're an Intune Admin and Global Admin, you're unable to view system applications under a device in Intune. This is a known issue affecting multiple tenants, where:

• Managed apps are not visible under the device profile.
• The “Discovered apps” tab may also be missing or incomplete.
• This behavior has been observed across tenants and is not related to permissions.

🛠 Root Causes & Fixes

1. Microsoft Service Issue

• Microsoft has acknowledged this issue and is rolling out a hotfix across impacted tenants. [reddit.com]
• You can check your Service Health Dashboard (SHD) for updates under incident ID: IT681833.

2. Device Sync Delay

• Ensure the device has recently synced with Intune.
• Go to the device in Intune > check Last check-in time.
• If outdated, manually trigger a sync from the device.

3. Group Assignment Issues

• If apps are deployed via nested Azure AD groups, they may not show up correctly.
• Try assigning the app directly to a flat group or individual device to test visibility. [reddit.com]

4. Licensing Requirements

• Some advanced views (like real-time queries) require Intune Advanced Analytics or Intune Suite licenses. [systemcent...rdudes.com]

5. Client-Side Logs

• On the device, check:
  • IntuneManagementExtension.log
    • MDMDiagReport.html (via MDMDiagnosticsTool.exe)
• These can reveal sync or app deployment issues. [dellenny.com]Even though you're an Intune Admin and Global Admin, you're unable to view system applications under a device in Intune. This is a known issue affecting multiple tenants, where:
  • Managed apps are not visible under the device profile.
  • The “Discovered apps” tab may also be missing or incomplete.
  • This behavior has been observed across tenants and is not related to permissions.