Exception code: 0xc0000005 Fault offset: 0x00000000000ec4d5

Gary Lee 0 Reputation points
2025-10-23T11:31:49.68+00:00

FREQUENT APPLOCATION FAILURE OR COMPUTER REBOOTS

Faulting application name: firefox.exe, version: 144.0.0.279, time stamp: 0x68e7c1af

Faulting module name: KERNELBASE.dll, version: 10.0.26100.6899, time stamp: 0x761b8f73

Exception code: 0xc0000005

Fault offset: 0x00000000000ec4d5

Faulting process id: 0x312C

Faulting application start time: 0x1DC440A087272D3

Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: c965b605-644f-4c00-b82d-6e4395fa5e20

Faulting package full name:

Faulting package-relative application ID:

??????????????????????????????????????????????????????

WHA IDIOT CREATED THESE STUPID CHALLENGES???

AREN'T AN EMAIL ADDRESS AND PASSWORD SUFFICIENT?????????????

NO MORE CHILDHOOD TESTS PLEASE!!! TREAT US LIKE ADULTS!!!

I AM RETIRED COMPUTER ENGINEER, EX IBM ENGINEER WITH A DEGREE AND SEVERAL COMPUTER CERTIFICATIONS!

Windows for home | Windows 11 | Apps

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  1. JC 8,235 Reputation points Independent Advisor
    2025-10-23T14:41:05.3733333+00:00

    Hello,

    The error seems to be pointing to a system file issue

    I would run a SFC /scannow to see if you have any corrupt system files that might be causing a problem.

    Click Start

    Type: CMD, right click CMD

    Click “Run as Administrator”

    At the Command Prompt, type: sfc /scannow

    This will check for any integrity violations and fix any corrupted operating system files.

    Restart your system.

    Hope this helps,

    JC

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