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Hello,
I was in shock today when I got my telephone bill. It said I have paid you guys money but I do not have a account.
i immediately loged in to see if a can find anything, but I can’t.
indont have a actief account for Microsoft 365 family, nor do i want to!
i hope we can resolve this issue.
kind regards
Michelle
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1
If you are using an iPhone, check your Apple account online to see if there was any payment taken on that account.
2
Otherwise, if the payment was taken by Microsoft, this forum is just a user to user forum, no-one here has any account access, try using the steps they provide on this link to find out what that payment was for.