I cannot make payment for Azure exam with my ING bank debit card in the Netherlands. Kindly help

AvadeshKumarPal 0 Reputation points
2025-10-02T13:56:03.94+00:00

Hello team,

I cannot make payment for Azure exam with my ING bank debit card in the Netherlands. Kindly help

Thanks,

Kind Regards

Avadesh

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

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  1. Alex Burlachenko 24,870 Reputation points MVP Volunteer Moderator
    2025-10-02T13:58:01.79+00:00

    AvadeshKumarPal hi,

    payment issues with specific cards, especially debit cards, are a common headache on the pearson vue platform.

    the problem is often that the pearson vue payment system is set up for credit card transactions, and some debit cards, particularly from certain european banks, are rejected even if they have a visa or mastercard logo.

    here is what you can try right now.

    first, contact your bank. sometimes they automatically block international online transactions as a security measure. call ing and tell them you are trying to make a payment to 'pearson vue' and ask them to authorize the transaction.

    if that doesn't work, the most reliable solution is to use a different payment method. do you have a paypal account? pearson vue accepts paypal, and it often bypasses these card issues completely. at the checkout, look for the paypal option.

    another option is to use a different card. if you have access to a traditional credit card, even from a family member, that would likely work.

    if you're still stuck, you need to contact pearson vue support directly. they handle all the payments and can sometimes see a more specific error code on their side. use their contact form here https://home.pearsonvue.com/contact-us.

    call your bank first, then try paypal or a different card. if all else fails, contact pearson vue support for help.

    regards,

    Alex

    and "yes" if you would follow me at Q&A - personaly thx.
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