Flipgrid Video Restore?

Hi @Parsa Raza,

Thank you for posting your question on the Microsoft Q&A forum.

Based on the information you provided, I understand that your account is issued by your school and you are trying to recover old Flipgrid videos. I’d like to share the following information:

• The deadline to download old Flipgrid videos was September 30, 2024. Therefore, the only way to recover those videos at this point is to contact your school’s IT department for technical support.
• Since your account is issued by your school, it is managed by the school’s tenant administrator. Your account information is also managed under the same tenant.

Note: No individual or department is allowed to access or modify tenant information unless authorized by the tenant administrator for technical support purposes.

Previously, you found that contacting Microsoft’s escalated technical support team could help with data recovery. While this is indeed effective, only users with administrative privileges (admins)—specifically your school’s IT department—can submit a support request to that team.

I sincerely apologize for not being able to assist you directly in this matter. In this case, I strongly recommend that you reach out to your school’s admin as soon as possible to get help recovering your Flipgrid videos.

Thank you very much.

If you have any updates regarding this issue, or if you have any other questions or concerns, please feel free to share them with me. I’ll be happy to assist you.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.