Why has Outlook for iOS disappeared from my Apple Watch?

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Why has Outlook for iOS disappeared from my Apple Watch?

Grant Palmer 85

I have an (admittedly older) Apple Watch 5 running Watch OS 10.6.1. As of updating Outlook for iOS 4.2537.0, this no longer appears on my watch. There’s been no notification that this was going to disappear. Is there any reason for this?

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Answer 1

Huy-K 11,590 Microsoft External Staff Moderator

Dear @Grant Palmer,

Good day! Thank you for posting your question in the Microsoft Q&A forum.

Based on your description:

Microsoft has discontinued the dedicated Outlook app for Apple Watch. The latest Outlook for iOS update (4.2537.0) removed the watchOS companion app entirely. This is not a bug - it’s a deliberate change by Microsoft as part of a broader strategy to simplify the app and focus on core mobile experiences.

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Here is a reference: Microsoft Outlook on the App Store

Reason for the Change

Low usage: The standalone watchOS app had limited adoption.
Shift to notifications only: Outlook now relies on iOS notification mirroring to deliver email and calendar alerts to your Apple Watch.
Compatibility: While the latest Outlook build supports iOS devices running current versions, the watchOS app itself is no longer offered—even on watchOS 9 or later.

Impact on Users

You will continue to receive Outlook notifications on your Apple Watch through iOS Notification Mirroring.
The standalone Outlook app and complications for Apple Watch are no longer available.
For quick access to email and calendar on your watch, you can use Apple’s native Mail and Calendar apps or explore third-party alternatives.

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Grant Palmer 85 Reputation points

2025-09-26T02:16:46.52+00:00

Understood, but still not a great outcome. I used the app on my watch to see my next appointment at a glance, and our company policy won’t let us use the native apps.
Huy-K 11,590 Reputation points Microsoft External Staff Moderator

2025-09-26T02:25:23.3133333+00:00

Dear @Grant Palmer,

It is our privilege to assist you with the issue. We sincerely apologize for any inconvenience caused by the feature.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.
Jun Wong 30 Reputation points

2025-10-01T13:57:01.6433333+00:00

This sucks. Being able to see my calendar on my watch is was very convenient. I can’t use 3rd party because of corporate restrictions
Rob Soto 15 Reputation points

2025-10-06T13:10:11.8766667+00:00

Again, Microsoft making decisions that we didn't ask for. I was using the watch integration daily. It's why Apple will always have room to compete, because Microsoft makes bad decisions.
Francois Pepin 15 Reputation points

2025-10-08T03:17:15.28+00:00

Yes, this complication is extremely valuable to me. It's how I manage my days!
Deron Johnston 5 Reputation points

2025-10-08T17:48:19.74+00:00

Ridiculous change. Why Microsoft seems to want to REDUCE the effectiveness of their apps is simultaneously mysterious and enraging.
MichaelMCL 25 Reputation points

2025-10-15T17:28:48.24+00:00

UPDATE: I currently use the Outlook app version 4.2539.1 (released the week of Oct 13th, 2025) on my iPhone (iOS 26.x and watchOS 26.x). The Watch app is installed and still functions. While older watches and OS may not be supported, the app link clearly shows the Watch is still supported and available. Could an uninstall and reinstall of the phone Outlook app resurface the Outlook install option in the Watch app (it may not auto push to watch) https://apps.apple.com/eg/app/microsoft-outlook/id951937596

The issue with OP, Apple has discontinued support for that watch (watchOS 10.6.1). Only watchOS 11 or higher / Apple Watch 6 or higher is supported. Microsoft must follow Apple's support model. The original answer may not be clear that the feature is not available on unsupported Apple devices - the functionality is still there on Apple and Microsoft supported devices.
Jun Wong 30 Reputation points

2025-10-15T18:54:54.9033333+00:00

@MichaelMCL You are right!!! The original answer was wrong. Microsoft did not kill the Outlook Apple Watch app entirely, only for older watches. I can confirm that it does not work on my Apple Watch 5, but it does work on my Apple Watch 6. I thought it was a glitch at first, but looks like it's working as intended. I usually swap between 2 watches throughout the day, and it looks like I'll need to upgrade my oldest Watch if I want to continuously have access to the Outlook Apple Watch app. This is a good reminder to monitor when your devices become end of life. I didn't even realize my Apple Watch 5 was out of support
RT 5 Reputation points

2025-10-22T13:46:39.5866667+00:00

I don’t think this was a well informed move. I can only access my (work) calendar through outlook and cannot use or view my calendar on the Apple Calendar.

i use the outlook watch app because I NEED to see what my upcoming events are on the Apple watch. Even if their reasoning is that people may not USE (meaning email, read, etc) the outlook app on the Apple Watch, several others like me use it in that they are able to see and interact with their calendar events. Using the rationale of “oh they can still see notifications is not enough” I don’t want to see my event only when it happens or have to pull up my phone AND then go to outlook before I can see what meeting I have or how much time to my next meeting. I do believe this move is highly unpopular and wish for the outlook Apple Watch app to come back expeditiously. Asking users to use non MS apps for this purpose is not a well thought out response. Y’all can do way better than this
Andy 10 Reputation points

2025-10-24T12:48:22.52+00:00

As an Enterprise M365 user who cannot leverage 3rd party apps for corporate comms, this change to focus on the “core mobile experience” has totally ruined my mobile experience. Like so many others, my calendar is full of meetings, often overlapping. Having the ability to see my day right on my wrist from anywhere without my phone was amazing. Notification mirroring naively assumes that every meeting is configured to alert ahead of time, which is totally out of any single user’s control.

It’s a separate group I’m sure, but I’ll be providing this feedback to our dedicated account team, as it impacts the experience for tens of thousands of our users.
Nick Roach 0 Reputation points

2025-12-01T07:39:50.1+00:00

This is very disappointing. One of the reasons I bought an Apple Watch was for this feature.
DANIEL STASIAK 0 Reputation points

2026-03-09T11:21:03.86+00:00

This was a stupid decision.

Answer 2

ParrotHeadFL 55

As the Microsoft rep noted, the company inexplicably chose to eliminate the Apple Watch app.

Their advice—no joke—is to use non-Microsoft apps if you want that functionality back.

They seem unaware that many organizations that use Exchange prohibit employees from using apps other than Outlook due to security, privacy, and compliance requirements.

This decision was a bizarre one.

RT 5 Reputation points

2025-10-22T13:47:09.03+00:00

Agreed. They did not think this fully through

Answer 3

MichaelMCL 25

The issue with OP, Apple has discontinued support for that watch (watchOS 10.6.1). Only watchOS 11 or higher / Apple Watch 6 or higher is supported. Microsoft must follow Apple's support model. The original answer may not be clear that the feature is not available on unsupported Apple devices - the functionality is still there on Apple and Microsoft supported devices.

Jun Wong 30 Reputation points

2025-10-15T18:56:05.3466667+00:00

This is the correct answer, tested and verified. The original answer provided by Microsoft staff was incorrect
Kristoffer Galskjøt 0 Reputation points

2025-10-15T21:05:59.5033333+00:00

I am confused? Is Outlook available if you buy a new watch released in Sep 26 running watch OS26?
Jun Wong 30 Reputation points

2025-10-22T15:41:12.6666667+00:00

Yes definitely, if your watch can run OS26 then it will have no problem with Outlook. I got a used Apple Watch 8 and upgraded to OS26, and it runs Outlook with no problem
Kristoffer Galskjøt 0 Reputation points

2025-10-24T18:55:39+00:00

Thanks Jun Wong - very helpful… I guess I need to upgrade my model 5 which has served me well. I am surprised how important the Outlook app is for me, but I use the calendar widget on my watch face many times each day.
David Cobb 0 Reputation points

2025-11-09T00:06:30.23+00:00

So Outlook is still available for Apple Watch, but only if you have one of the newest watches? Or if you haven’t updated to the current OS? Either keep the old OS or buy a new watch? That’s frustrating.
david dimov 0 Reputation points

2026-01-08T15:30:28.6+00:00

As others have mentioned, I needed this complication in order to see my meetings on my watch which I highly depend on. I am unable to add my work outlook to the apple calendar app due to security limits from my studio. I highly require the outlook apple watch complication! please revert back to the old solution, it was working great! Now Im constantly missing meetings due to this change.

Answer 4

McClellan, Guerry 5

I got this answer but ChatGPT told me to uninstall the app FROM MY WATCH, then reinstall it FROM THE WATCH APP STORE. After many hours of struggling with this (including fruitlessly trying to do this from the watch app on myphone), that simple answer fixed it.

OrangeHoney 0 Reputation points

2026-04-06T07:00:22.1566667+00:00

Please clarify which Apple Watch Series and version of Watch OS and iPhone you’re using…

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Why has Outlook for iOS disappeared from my Apple Watch?

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