does teams rooms basic license support Audio Conferencing?

Tanusha Debnath 20 Reputation points
2025-09-14T15:37:16.4466667+00:00

does teams rooms basic license support Audio Conferencing?

Microsoft Teams | Microsoft Teams for education | Reading coach/ Reading progress
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Alexis-NG 18,070 Reputation points Microsoft External Staff Moderator
2025-09-14T15:49:03.52+00:00

Hi @Tanusha Debnath,

Thanks for reaching out Q&A Forum.

Regarding your question about the Teams Rooms Basic license, based on Microsoft’s official documentation, Audio Conferencing is not included in this license. This feature is only available with the Teams Rooms Pro license.

According to the official Microsoft licensing documentation:

  • Teams Rooms Basic includes core meeting features such as scheduling, joining meetings, content sharing, and collaborative whiteboarding.
  • Audio Conferencing, which enables dial-in/dial-out capabilities and PSTN integration, is only available with the Teams Rooms Pro license.

If you require Audio Conferencing functionality in meeting rooms, you’ll need to upgrade to the Teams Rooms Pro license.

You can find information about Teams Rooms Licenses via this document: Microsoft Teams Rooms licenses

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  1. Alexis-NG 18,070 Reputation points Microsoft External Staff Moderator
    2025-09-16T17:35:18.93+00:00

    Good day @Tanusha Debnath,

    Hope things are running smoothly on your end.

    Following up on the support thread we've been working on. I hope the information I shared in my previous answer resolve the issue you were facing. If you are still facing the same issue or need assistance with anything else, kindly respond to this email, and I will be happy to help.

    We want to make sure everything is working as expected and that your experience remains uninterrupted.

    Thank you for your patience and understanding throughout the troubleshooting process. 

    I look forward to hearing from you soon.

    If the answer is helpful, click "Accept Answer" and vote positively. If you have more questions about this answer, click "Comment".

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  2. Alexis-NG 18,070 Reputation points Microsoft External Staff Moderator
    2025-09-17T16:00:04.05+00:00

    Good day @Tanusha Debnath,
    I hope you are having a great day so far.

    It was truly a pleasure working with you on this thread. I understand that you might have other important matters at hand to attend to and do not have convenient time for this at the moment. If you're still encountering any problems or have run into new challenges, please let me know which steps you're currently stuck on and happy to provide further help whenever you need it. 

    If you have any further questions, feel free to tag me in your reply so I can assist you directly.

    Looking forward to your update.

    If the answer is helpful, click "Accept Answer" and vote positively. If you have more questions about this answer, click "Comment".

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