How to create a chat without any error

Question

How to create a chat without any error

Hussein Mousa 0

From how on I need no error when I create

a chat.

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2 answers

Your answer

Answer 1

Alina-Le 6,395 Microsoft External Staff Moderator

Hello @Hussein Mousa

Welcome to Q&A forum!

Thank you for reaching out to us! I'm happy to support you with this issue.

To ensure we're aligned, and I can provide you with accurate information, I’ll need your cooperation to confirm a few details first:

1. Are you using a personal account (e.g., outlook.com, hotmail.com), an educational account (e.g., @edu_), or a business account (e.g., @yourcompany.com)?

2. Are you encountering an error when creating a new chat in Teams like the image bellow? (Please share the full error message or a screenshot so I can better understand and address the issue.)

User's image

3. Is this issue happening with a regular chat in Teams or a meeting chat?

4. Are you trying to chat with someone inside or outside your organization?

5. Is this also happening to other users in your organization?

6. Are you able to send messages in existing chats, or is all chat functionality affected?

Besides, I also found some related Microsoft Articles to support you, please take a look to see if it's what you need:

My chat messages aren't loading in Microsoft Teams - Microsoft Support

Chat issues in Teams meeting - Microsoft Teams | Microsoft Learn

Thank you for your patience and understanding in this issue.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Alina-Le 6,395 Reputation points Microsoft External Staff Moderator

2025-09-11T08:29:53.91+00:00

Good day @Hussein Mousa

I hope this message finds you well.

I'm following up to check on the progress regarding your issue. I've previously shared a few questions to help narrow things down so I can better understand the situation and provide you with suitable solutions.

Please take your time to respond, and I'm here to work through this with you. We will try to figure it out together.

I look forward to hearing from you for further assistance!
Alina-Le 6,395 Reputation points Microsoft External Staff Moderator

2025-09-12T14:02:57.7266667+00:00

Good day @Hussein Mousa

I hope you're doing well and that this message reaches you at a good time.

If you still have any concerns or questions about this issue, feel free to share a few details, we’ll figure it out together.

In the meantime, I’ll be assisting others on the forum, but if you need a quicker response, just tag me in your message and I’ll jump in right away.

If my information is helpful to you, it will mean a lot if you could click "Accept Answer" and kindly upvote it. The response will be highlighted at the top, making it easier for others in our forum to quickly locate the information they’re looking for.

Stay safe & happy!

Answer 2

Hussein Mousa 0

Ash it for help

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