Devices are not showing under my Microsoft account

Question

Devices are not showing under my Microsoft account

Robey, Chenel (Summestrand Campus North) 30

My devices that are linked are not displaying under my devices on my microsoft account

Lee Ann Shearing 0 Reputation points

2026-11-12T19:58:10.4366667+00:00

Is there something going on? I can't access Clip Champ or my files
Sam Rees 0 Reputation points

2026-11-12T22:41:30.13+00:00

I can't see my devices either, on browser or locally. The site is really slow to load certain pages as well

1 answer

Your answer

Lee Ann Shearing 0 Reputation points

2026-11-12T19:58:10.4366667+00:00

Is there something going on? I can't access Clip Champ or my files
Sam Rees 0 Reputation points

2026-11-12T22:41:30.13+00:00

I can't see my devices either, on browser or locally. The site is really slow to load certain pages as well

Answer 1

Quinnie Quoc 11,935 Independent Advisor

Hi Robey, Chenel (Summestrand Campus North),

Thank you for contacting us. If your devices are not appearing under "My Devices" in your Microsoft account, it may be due to a delay in synchronization, a recent system reset, or the device not being properly registered with your account.

Please ensure that you are signed in to the device using the same Microsoft account and that the device is connected to the internet. You can verify this by navigating to Settings > Accounts > Your Info and confirming that your account is listed as a Microsoft account (not a local account). Additionally, check that Device Sync is enabled under Settings > Accounts > Sync your settings.

If the issue persists, try signing out and back into your Microsoft account on the affected device. In some cases, it may take up to 24 hours for the device to appear online under your account.

Let us know if you need further assistance with verifying or re-linking your devices.

Best regards,

Quinnie Quoc.

Andre Duarte 5 Reputation points

2026-01-15T00:31:15.2966667+00:00

On my case, I have 7 devices with my Microsoft Account on it. Most of them with Windows 11, and if I go to Settings > Linked Devices, the devices appear here. But when I go to my Microsoft Account page > Devices, I can see only 3 of them.
Heather Mitchem 5 Reputation points

2026-01-23T03:07:56.1966667+00:00

I went to Settings > Accounts as instructed above, but cant find anything that says "sync your settings"
Bob Grabowski_Admin 5 Reputation points

2026-02-07T15:08:11.84+00:00

Same here
BARRY G. VARGUS Sr 165 Reputation points

2026-02-10T06:57:44.11+00:00

For two years now whenever I sign in to my Microsoft account it has never showed a linked Device in the Device section. Do not waste your time! Microsoft does this on purpose they just will not admit it nor will they share it. This is what is happeninnng: Microsoft is doing this on purpose their reson is they want users to go and buy computers made only by Microsoft notice you cannot add an Android device to your account they disabled that when they disabled all computers not made by Microsoft to throw off users. It's their sneaky way of forcing you to go out and purchase a Surface PC I'd rather die that purchase an over priced piece of shit! Maybe we all should use Linux instead and see these Microsoft execs piss their pant and watch Microsoft turn into the biggest loser on Wall Street?