This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 70%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
I have a Microsoft 365 Home license, but I cannot log in on my iPad to use Excel normally. How can I activate my license on this device?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Answer accepted by question author
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Hello, good day and thanks for your question. May I check and confirm on if there is an error when you try to login? You can also ensure that you are using the correct account that has the subscription to avoid an issue when doing the login process.
Well, I have a home addition in my account Microsoft office, when I login in to my iPad a message pop-up tells me to subscribe
You may try to uninstall and reinstall Excel and try to login again and kindly double check and make sure that you are using the correct Microsoft account that has the subscription on it. In the event that you will still encounter an issue, you can also reach out to the support team from the below to get your account checked.