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I cannot deploy GPT4o/o4-mini-instance even though I bought provisioned throughput

Esteban Rissola 20 Reputation points
2025-08-15T10:31:33.0366667+00:00

We need to deploy an o4-mini model in a specific Data Zone (I cannot use the Global Standard due to data residency constraints). We have purchased Data Zone Provisioned Throughput but it doesn't show as available when trying to deploy o4-mini in the data zone purchased. How can we deploy the model and use the throughput purchased?

Azure Open Datasets
Azure Open Datasets

An Azure service that provides curated open data for machine learning workflows.

Answer accepted by question author
  1. Manas Mohanty 15,795 Reputation points Microsoft External Staff Moderator
    2025-08-20T02:11:14.14+00:00

    Hi Esteban Rissola

    Thank you for sharing your inputs

    Here is the case summary

    Done at Support side

    Even GPT 4o models were not deployable with Data zone provisioned throughput at your side.

    Reviewed with product group, they mentioned deployment should exist prior claiming reservation.

    Which means we should have the respective models deployed and prior claiming reservation for them. (GPT 4o existed still not deployable, O4-min and other model did not exist)

    Suggested this guide for refund or submit support/quota requests for refund.

    Investigation from Product group

    No action item reach product group for Quota assignment

    Apply PTU quota through this form.

    Please take a minute to re-take the survey if you were happy with investigation

    Thank you

    0 comments

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  1. Sina Salam 28,046 Reputation points Volunteer Moderator
    2025-08-15T12:24:18.9166667+00:00

    Hello Esteban Rissola,

    Welcome to the Microsoft Q&A and thank you for posting your questions here.

    I understand that you could not deploy o4-mini instance even though you bought provisioned throughput.

    Try deploying via CLI:

    az cognitiveservices account deployment create \
  --name <yourResourceName> \
  --resource-group <yourResourceGroup> \
  --deployment-name o4MiniDeployment \
  --model-name o4-mini \
  --model-version 2025-04-16 \
  --model-format OpenAI \
  --sku-capacity <yourPTU> \
  --sku-name GlobalProvisionedManaged

    If the above is not resolve the issue, contact Microsoft Support via your Azure Portal or respond to @Manas Mohanty request.

    I hope this is helpful! Do not hesitate to let me know if you have any other questions or clarifications.

    Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful.

    1 person found this answer helpful.
  2. Esteban Rissola 20 Reputation points
    2025-08-19T10:23:25.8433333+00:00

    This problem is still unresolved, can I get support please. We are paying for a developer support plan and still the issue has not been resolved after several days. I cannot even open a support ticket.

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