I'm trying to add companies in bulk to my account via Microsoft Advertising Editor - But option not there

If the option to bulk upload companies isn’t showing in Microsoft Advertising Editor, a few things could be causing it:

Editor Version: Make sure you’ve updated to the latest version — some features may not be available in older builds.

Campaign Type Support: Bulk uploading for companies (like for LinkedIn profile targeting) only works in supported campaign types.

Permissions: Check your account access level; some roles may not have full editing capabilities.

Template Format: If you’re uploading via file, be sure you're using the correct Microsoft bulk upload template.

I ran into a similar issue a while back while switching between accounts during unrelated testing for a content platform (https://myfarzana.com) — it turned out to be an account-level setting. So it might be worth reviewing your account structure or trying the same action in a different account as a test.

Also, the web version sometimes reflects features better than the desktop editor. You could try that to confirm whether it's a tool issue or account-specific.

Hello Darren G,

Thank you for using our Microsoft Advertising Learn Q&A Platform!

I see that you're having some trouble with the bulk upload of companies in Microsoft Advertising Editor. I totally understand how Microsoft Advertising Editor can help you save time by bulk uploading your targeted companies.

Here's what you can try:

1. Check the Version: Make sure that you are using the latest version of Microsoft Advertising Editor. Sometimes, features may become unavailable if you're on an outdated version.
2. User Permissions: Verify that you have the correct permissions set for your account. Some features might be restricted based on user roles or permissions.
3. Settings Review: Double-check if there are any settings specific to your account that need configuration before you can use the bulk upload feature.
4. Format Requirements: Ensure that the companies you're trying to upload are formatted correctly as per the guidelines mentioned in the documentation you're referencing. Sometimes, issues arise due to formatting errors in the CSV or Excel file.
5. Connection Issues: Ensure that your connection to the service is stable. Sometimes connectivity problems can impact available features.

For more information, kindly see About unsupported settings and About bulk upload templates

Our support teams are pleased to engage in more in-depth discussions about your account through phone, chat, or email to offer review assistance, please see our support page to reach out!

I trust that the details shared here will partially address your inquiry. Should you have any further questions, feel free to contact our support. Additionally, I’ve sent you a private message requesting additional information. Please don’t hesitate to reply if you require further assistance.

Kind regards, 

Marvin | Microsoft Advertising Support Specialist | 800-518-5689